Shipping Policy
Tryonic AI POD ships nationwide via SPX (Shopee Express) — ensuring your order arrives safely and on time.
📦 Shipping policy details (SPX)
| Item | Details |
|---|---|
| Carrier | SPX (Shopee Express) |
| Delivery area | Nationwide (inner city, suburbs, inter-province) |
| Delivery time | Inner city: 1 – 3 days Inter-province: 2 – 5 days Remote areas: 3 – 7 days |
| Shipping fee | Calculated per SPX's rate table, shown at checkout. |
| Order processing | Handed off to SPX within 24h – 48h. |
| Failed delivery | SPX will re-attempt delivery up to 2 – 3 times before returning the order. |
| Package inspection | Inspect the package exterior before accepting; refuse if damaged or wrong item. |
| Shipping liability | SPX is primarily responsible; the Shop assists with resolving any issues. |
| Support contact | Email: support@tryonic.ai |
📌 Note: Artwork printing takes 1 – 2 days. Total time = printing time + shipping time.